Frequently Asked Questions

Get clear answers about setting up your free trial, submitting studies, turnaround times, billing, and support.

Free Trial Set Up Questions.

Turnaround Times & Guarantees.

X-ray turnarounds are available in 48 Hour, 24 Hour, 1 hour, and 30 minute Critical Stat. Turnaround times for CT, MRI and Ultrasound studies vary. Contact us to learn more.

If your report is late, you are not charged for that study. No action needed on your end — the discount is applied automatically.

Yes, you can expedite your radiograph studies with our new 30 minute Critical Stat! 

Pricing & Billing.

Per study, not per image. Pricing varies by modality and turnaround tier. Contact us for a full quote.

Monthly, via itemized invoice. We accept many forms of payment. 

We are committed to tailoring our pricing around your hospital’s needs. Contact our team to discuss pricing.

Getting Started & Onboarding.

We work well with all imaging capture and PACs storage providers. We require images be in a DICOM format.

Fill out the information on this form and our team will provide you with access to our portal. You can submit studies for interpretation immediately!

You do not need to install special software to use Vet’s Choice Radiology — the portal is browser-based.

Radiologist Credentials & Report Quality.

Yes. All interpretations are performed by a Board Certified Veterinary Radiologist. The radiologist’s name appears on every report.

Modalities & Case Types.

Our focus is companion animals, but we do review other species. Contact us before submitting to learn more.

Yes, you can consult with the interpreting radiologist 24/7/365 to get additional support. 

Support & Technical.

Call (833) 738-2030 , email [email protected] , or chat any time for 24/7 live support. Remote access help is available around the clock.

Radiology interpretations 24/7
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