Communicating the Value of a Teleradiology Consultation to Clients
Want to help clients understand the value of a service without spending hours chatting in the exam room? Throughout each day, the veterinary team may feel like they’re performing a balancing act: They must strive to stay on schedule with appointments and client communications, while at the same time avoiding making a pet owner feel […]
Three Normal Radiographic Findings That Look Like Lesions
How much time does it take to read an average radiograph? For an experienced practitioner and a simple view, maybe it takes a minute to thoroughly view all structures in the image. For a new veterinarian or a view that requires an extra detailed look, maybe five minutes. And if the x-ray image contains an unexpected, […]
Avoid Blurry X-Rays: 3 Ways to Minimize Patient Movement
You’ve positioned your feline patient for the perfect x-ray shot… The cat is friendly and cooperative as your staff stretches her to take an abdominal view… Then, as you a team member presses the exposure button, the x-ray machine starts humming… The cat starts wiggling… and she twists out of position just in time to […]
5 Tips for Evaluating the Feline Heart on Radiographs
“In ancient times cats were worshipped as gods; they have not forgotten this.” –Terry Pratchett Adjust and Customize the Diagnostic Plan as Needed: Balance Patient Safety, Image Quality, and the Need for More Information Since cats often hide symptoms of illness until disease has progressed, your feline cardiac patients may arrive dyspneic and distressed—which may limit […]
5 Tips for Evaluating the Canine Heart on Radiographs
“It is only with the heart that one can see rightly; what is essential is invisible to the eye.” -Antoine de Saint-Exupery Of course, this quote doesn’t refer to radiographic interpretation of the heart… But prior to gaining confidence in cardiac x-ray interpretation, maybe it does feel like some of those cardiac changes on x-ray images are […]
Talking to Clients About Costs: Framing Conversations for Better Compliance and Acceptance of Treatment Plans
You became a veterinarian to work with animals… But as you know, in order to treat patients, a large portion of your day involves communicating with the humans attached to those animals. That includes talking about one of the most emotionally-charged subjects out there: money! Money discussions are necessary to treat patients and keep your business running. Fortunately, that […]
Staying In Touch With Clients During Social Distancing, Part 5: Online Reviews
Social distancing is continuing for longer than most of us expected. Between the masks covering our faces and the fact that many veterinary practices are continuing curbside service, veterinarians may feel it’s more difficult than ever to connect with clients the way they did before the pandemic. The solution to this trust and relationship-building challenge may require some creativity and adopting of new technologies.
Staying In Touch With Clients During Social Distancing, Part 4: YouTube
Social distancing is continuing for longer than most of us expected. Between the masks covering our faces and the fact that many veterinary practices are continuing curbside service, veterinarians may feel it’s more difficult than ever to connect with clients the way they did before the pandemic. The solution to this trust and relationship-building challenge may require some creativity and adopting of new technologies.
Staying In Touch With Clients During Social Distancing
Social distancing is continuing for longer than most of us expected. Between the masks covering our faces and the fact that many veterinary practices are continuing curbside service, veterinarians may feel it’s more difficult than ever to connect with clients the way they did before the pandemic. The solution to this trust and relationship-building challenge […]
Staying In Touch With Clients During Social Distancing
ocial distancing is continuing for longer than most of us expected. Between the masks covering our faces and the fact that many veterinary practices are continuing curbside service, veterinarians may feel it’s more difficult than ever to connect with clients the way they did before the pandemic. The solution to this trust and relationship-building challenge […]